Enjoy Free shipping on orders over $49 🎄

1 / 3
1 / 3

Family Matching Christmas Hooded Pajamas Onesies

$17.99
Only left in stock
people are viewing this right now
Size
Other people want this. Over people have this in their bags right now.

Description

* Please add each size separately to your shopping cart

* Soft and comfy

* Includes: 1 set (baby's set includes 1 hat)

* Material: 96% Polyester . 4% Spandex

* Machine wash . tumble dry

* Imported

Size Chart
SizeBustTop LengthSleeveBottom Length
AgeLabel sizeCMInchCMInchCMInchCMInch
Kid1-2 Y5622.1 7529.6 3212.6 --
Kid2-3 Y5822.9 8031.5 3413.4 --
Kid3-4 Y6023.6 8533.5 3614.2 --
Kid4-5 Y6224.4 9035.5 3815.0 --
Kid6-7 Y6826.8 9537.4 4015.8 --
Kid8-9 Y7228.4 10039.4 4216.5 --
Kid10-11 Y7629.9 10541.4 4417.3 --
Kid12-13 Y8031.5 11043.3 4618.1 --
Kid13-14 Y8433.1 11545.3 4818.9 --
WomenS8834.7 13954.8 5622.1 --
WomenM9637.8 14155.6 5722.5 --
WomenL10039.4 14356.3 5822.9 --
WomenXL10441.0 14657.5 5923.2 --
Women2XL10842.6 14858.3 6023.6 --
MenS10441.0 14757.9 5822.9 --
MenM11545.3 15059.1 5923.2 --
MenL12047.3 15360.3 6023.6 --
MenXL12448.9 15661.5 6124.0 --
Men2XL12850.4 15962.6 6224.4 --
Due to manual measurement .please allow ±1.5cm error.
Please compare the measurements with yours before ordering.
Size chart is for reference only .there may be a little difference with what you get.

A note about possible delays during COVID-19

Due to an increased number of orders, late shipments are happening more often than usual. This means your order may arrive later than the date shown at checkout or in your confirmation email.


Usually, your package will be shipped within 2-3 business days after order confirm except Weekends and Holidays

Whole Arrival Time= Processing Time (2-3 business days) + Shipping Time

Shipping Method Shipping Time Price Free Shipping
Standard Shipping 12-20 Days Free Over $49
Standard Shipping 12-20 Days $5.99 $0 - $49
Expedited Shipping 7-12 Days $9.99 Over $49
Expedited Shipping 7-12 Days $12.99 $0 - $49

🎄There is no guarantee that it will be delivered before Christmas, But we will try to ship as fast as we can. Please be aware of this before ordering. Or if you have any questions, please contact customer service first.🎄
💌 [email protected]


Note:

1. SHIPPING INFORMATION
Please note that the shipping address will be taken from the PayPal record (PayPal checkout model). If your shipping address is different from your billing address, please specify this during checkout. Please ensure your address is correct, changing the address after the parcel left the factory will cause extra fees which should be borne by the buyer. The address can be changed before we ship your orders. However, we are unable to change the shipping method or address once we ship your orders.

2. SHIPPING POLICY
Our shipping policy is applicable to all countries.

3. ABOUT TAX
Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers. Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.

4. EXPRESS SHIPPING
Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

5. TRACKING INFORMATION
Tracking information will be sent to you for each package shipped out. Once your order is shipped, we will send you a shipping confirmation email containing the tracking number and link so you can follow your parcel's journey.

 

Please note that any shipping time stated on our website or given by customer service representatives are estimates only. Please do not cut the shipping times too close. Postal services are not infallible. There may be unexpected delays. Please allow some extra time for unforeseen delays. We will do every effort to make sure you receive the parcel in time, but we are not responsible for shipping delays, which can be affected by the shipping carrier, delivery destination, customs clearance, weather, holidays, or incorrect/insufficient delivery information.


Our Contact Information :
Email:  [email protected]

Return & Refund Policy

We hope to provide the best service to our customers. At lovefamilypajamas.com, customer satisfaction is always our top priority. We hope you love what you've ordered! 

Cancel

Since this is a custom product, we DO NOT accept any cancellation after the order is placed.

Returns

We CANNOT accept any returned or exchanged items which are without quality issues after you have confirmed to receive them. 

 

(2)Items with quality issues

We accept returned or exchanged items that are with quality issues.

  • a. If you choose to return the products, you should contact us and send photos or videos as proof asking for after-sales service. In this case, you could return the item after obtaining approval from our staff (We only accept returns within 14 days of receiving the goods), and we would issue a full refund to you after you return the items in good condition.

  • b. If you choose to exchange the products, please send us photos or videos as proof to check first. After obtaining approval from our staff, you could send back the products. The exchanged items will be shipped after careful inspection.

  • c. If the items were damaged during transportation, you should submit an application and send proof to us (photo, video) asking for after-sales service within 7 calendar days after the package was delivered to you. We will arrange to exchange or issue a full refund.

 

Note:

  • To be eligible for a return or exchange, your item must be unused, saleable, and in the original packaging. We require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. 

 

Return Address

  • The return address will be notified by the customer service staff after you contact our customer service. Any return or exchange without contacting our customer service in advance will not be accepted and no refund will be given!

Note: 

  • Our company's address is not the return address.

 

Return Process

  • To initiate a return or exchange, please email us your Order Number and photographs of products(if applicable) at [email protected]. Our after-sales team will review the condition of the package. After completing the review of the order, We will provide a return address, customers have 7 Calendar Days to return the original items(s) with tags in their original packaging. Please send it to the return address we provide.
  • Customers need to send back your package and its tracking number within 7 Calendar Days.

 

Return Shipping Cost

  • We will refund the full cost of the merchandise and return shipping cost if the return or exchange is a result of an unknown error or defective product.
  • But if you request the return for personal reasons, then you will be responsible for the corresponding freight.
  • Unfortunately, we're not able to send prepaid return shipping labels in all packages. Use your own trackable and insured shipping method. Please note we're not responsible for returns that are lost or damaged in transit.

 

Refunds

We inspect all returned items and will refund you based on the condition of the item.

(1) Full Refunds

You return
You receive
  • Wrong items shipped

  • Defective items through no fault of your own

  • Items that did not match what was shown on the Site

  • Items that were damaged during transportation

A full refund of the item’s purchase goods and free return shipping label

 

(2) Partial refunds

You return
You receive
  • Package with missing items due to unknown error

The missing items or a refund of the missing item’s purchase goods

 

Refunds Process and Time

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please be advised that Refunds will undergo two stages.

  • (1) The first stage(within 7 Calendar Days) happens in our internal system, while the second stage of processing happens at your Bank.

  • (2) The second stage of processing happens at your Bank. The refund may take 1-2 billing cycles to appear on your credit card statement depending on your credit card company. 

Two stages take 7-20 Business Days. We’ll send an email confirmation once we’ve processed your return. If your refund is for store credit, it will be available as soon as your return is received and processed.

 

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again first. Then contact your credit card company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us.

 

Contact us

If you have any questions, please contact us:[email protected]

1. What kind of atmosphere can holiday pajamas create for a family?

There are so many great reasons to wear matching pajamas for the holidays. Here are just a few good reasons to make your Christmas a matching look:
It is cute!
If you have eyes, you already know these holiday pajamas are super cute. They can take even the biggest Grinch and turn them into a raging holiday cheer spreader. Even if your family doesn’t have a secret Grinch in the mix, these holiday pajamas are simply adorable and help bring even more Christmas cheer to this special season. Besides, is there anything cuter than your little ones in matching jammies? We think not.
It makes for wonderful photo ops! Do you want to make all the other Instagram mommies jealous? Are you looking for a sweet Christmas card idea to send to your relatives? Are you just looking to capture some family candid shots of baking cookies with the little ones in their matching jammies? Whatever the reason for the picture, these matching pajamas make any moment even more magical for a season you are sure to cherish.
It starts the season off right!
Are you looking for a sweet family tradition to help up your family’s festive game? Handing out matching PJs after Thanksgiving dinner is a sweet tradition to get the season started right. Even if you are a die-hard believer that the festive season doesn’t start until December 1st, you can still start this fun tradition with your family. This tradition is great for when your kids are growing each year and need new holiday jammies. They are sure to experience maximum festive mode with their very own holiday PJs.
It makes bedtime easier!
Every parent knows the struggle. You tell your child to get ready for bed and your sweet little gumdrop turns into an angry abominable snowman. With our matching Christmas PJs, they will actually want to get ready for bed. These jammies are fun and comfy to help end at least one part of the eternal bedtime battle in your house.
It is a bonding experience!
As most parents know, you will likely only get 18 Christmas mornings with your children. These years go by faster than Rudolph pulling Santa’s sleigh on a Christmas Eve deadline. Wearing matching pajamas can create a bonding experience for your children through the years that they are sure to remember long after they leave the nest. Even if you don’t have children, wearing matching holiday pajamas as a happily married couple is still a bonding experience worth enjoying.


2、Manage order

(1) What do I have to pay for an order?

Your total payment = product prices + shipping fee

- If you have a discount code, it will be applied to the product price subtotal

- Kindly double-check your total amount on the Checkout page before placing an order.

(2)How do I change or cancel my order?

You will have 2 hours after placing an order to cancel the order yourself. To cancel, kindly check the order confirmation email and access the tracking link from there to cancel.

After this timeframe, if you wish to cancel or change your order details, please contact us within 12 hours upon confirmation of the order via [email protected], our Customer service representative will check and confirm if you still can cancel.

Please keep in mind that any cancellations after 12 hours upon approval of the order will no longer be allowed.

(3)Can I change my shipping address after placing an order?

If you wish to change your shipping address, please contact us at [email protected] within 12 hours after placing your order. Our Customer service representative will check your order and confirm ASAP.

Your shipping address cannot be changed after the order has been processed or shipped.

(4)What kind of address should I use for shipping?

Kindly update your shipping address to your residential address instead of your vocational one as we do not know how long the destination's customs department will have the package on hold.

 

3、Shipping & Delivery

(1)Where do we ship from?

We are a US-based company operating with 3 fulfillment centers. We have warehouses in the U.S, UK, and Australia. All orders are shipped from the warehouse closest to the shipping address provided at checkout.

However, we cannot promise an order will be shipped from a certain warehouse as stock may be limited in select warehouse locations. In this case, the order will ship from a warehouse that has sufficient stock.

(2)How long does delivery take?

Processing time for personalized items may take longer than normal, from 5 to 7 business days. Once the shipment is loaded on the plane, the estimated delivery is 5-8 business days for the United States and 18-24 business days for other countries.

Please note that there are some unforeseen circumstances such as customs delays that we are unable to control on our end as well as delays in holiday seasons. Due to the Coronavirus COVID-19 outbreak, the shipment may take longer.

(3)I need my order fast, do you guys provide expedited shipping?

Unfortunately, we do not offer expedited shipping.

(4)Will I be charged with customs and taxes?

Whether you will be charged with customs and taxes or not depends on your shipping address, because Tax, along with customs fees, is regulated by destination countries. You will be informed of the exact tax rate during your checkout before you complete the order.

Currently, European shipping addresses may be added VAT tax in the receipt during checkout. It has been regulated that all sales transactions of goods or services that are not part of the other levels will be applied to the standard VAT tax of 20%.

(5)Why are my items shipped separately?

If your order contains a variety of products, your items may be split up during the manufacturing process which leads to separate shipments. (Rest assured that you’re only charged one combined shipping fee for all the items in your order during checkout)

Due to the different processing times and shipping locations, we are unable to combine shipments. You will receive a shipping notification for each shipment in your order.

 

4、Track my order

(1)When will I get my tracking number?

Once the order has been processed, a tracking number usually takes 5-7 business days to be generated and another 5-7 business days to be updated with details.

(2)Why has the tracking status not been updated? What should I do?

Tracking information may not be updated immediately for some reason.. Here are some reasons why tracking information has not been updated for several days:

It has just been created. After being sent out, your tracking number will need up to 7 days to be updated due to delays between the scanning events and the website's updates. During this time, there might be no event on the tracking.

The package may not be scanned until it reaches the regional hub near the destination.

The package is in transit between the origin and the destination country. The tracking information should pick up again once your packages reach your local country.

The package arrived in the destination country. With international shipping, once the package lands in your country (destination), the tracking link will stop updating but it does not affect the delivery process.

Kindly noted: the delivery time frame is valid regardless of the tracking information's availability online.

If your tracking status has not been updated for over 10 days, please contact us to be supported right away.

 

5、Replacement & Refund

(1)When can I get a refund or replacement?

For further assistance, don’t hesitate to contact us at [email protected]

(2)How do I request a new replacement?

To proceed with the replacement quickly, please include a photograph demonstrating the issue and send it to [email protected] for further assistance. 

Kindly noted: We can only handle your claims if we’ve received the information within 30 days from the order date. If you’ve placed the products for more than 30 days, your claims might be refused.

(3)How do I return an item?

Currently, we do not have policies regarding the return of an item. 

If you are having issues with your purchases, please contact us within 30 days from your order confirmation date via [email protected] or chat box for further assistance with your order number and the problem details. Our Customer Service team will review your request and send back prompt solutions such as a refund or a replacement. 

(4)When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 5-10 business days of receipt of the cancellation request. 

In case the credit has not been posted to your account yet, please contact the card-issuing bank for further assistance.

 

Notice:

We are so sorry that shipping delays have been inevitable during the epidemic. Due to the suspension of most international airlines and the long customs clearance process, the delivery time of your package will be much longer than expected.

 

Under the influence of the coronavirus, the airline industry has been hit hard. Most airlines announced that they would drastically reduce the flights and air cargo capacity. Over 90% of international flights have been or will be suspended.

 

Affected by local quarantine and customs clearance policies, the customs in most countries cannot process the clearance in time because of the limited manpower. Customs clearance is inefficient, and goods are stranded at the customs for a much longer time than expected.

 

In the difficult air transportation conditions, we are still trying our best to find reliable airlines for our customers, contact the local customs to shorten clearance time. Please give us some more time.

 

If you have not received the tracking number, please be patient. We will handle it and email you tracking info as soon as possible.

 

If you have received the tracking number, but the tracking info has not been updated, please be patient. We are keeping an eye out for your packages and trying to speed up the customs clearance process.

 

If you have not received a reply from an email or Facebook message, please be patient. Facing uncountable emails related to the shipping info, we do not have enough staff to reply immediately, but we are trying to give you a feedback in few days.

 

Your support and understanding will be highly appreciated.

img

24 Hours Online Support

Need help? Our professional customer service center is at your service 24 hours a day

img

Fast & Free Delivery

Enjoy fast and secure contactless delivery over $49

img

100% Satisfied

We use SSL encryption for secure payments and support for 30-day return policy

img

Occasional Discounts

Each week, an extra lucky discount will be given to every customer who places an order