Shipping & Delivery
Processing Time
Orders are typically processed within 1–2 business days, Monday through Friday, excluding holidays.
During peak holiday periods and major sales, processing may take 3–5 business days. During exceptionally busy events, including Black Friday and Cyber Monday, processing may take up to 10 business days.
Please note that delivery estimates begin after your order has shipped and do not include processing time.
Shipping Rates & Estimated Delivery
| Shipping Method | Estimated Delivery | Order Subtotal | Shipping Cost |
|---|---|---|---|
| Standard Shipping | 7–14 business days | $0–$89 | $9.99 |
| Standard Shipping | 7–14 business days | $89.01+ | Free |
| Express Shipping | 5–8 business days | $0–$89 | $19.99 |
| Express Shipping | 5–8 business days | $89.01+ | $12.99 |
Delivery times are estimates and may be affected by holidays, carrier delays, weather, or remote delivery locations.
International Shipping
We currently ship to the United States, United Kingdom, Canada, and Australia.
International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are not included in your order total and are the customer’s responsibility.
Tracking Your Order
Once your order ships, we’ll send a tracking number to the email address used at checkout. Please allow up to 48 hours for tracking updates to appear.
Can’t find the email? Please check your spam or junk folder, or visit our Track Your Order page.
Need to Update Your Shipping Address?
Please double-check your shipping address before placing your order. If you notice an error, contact us at support@lovefamilypajamas.com as soon as possible.
We’ll do our best to update the address before your order ships, but changes cannot be guaranteed once processing has begun. After an order has shipped, we may be unable to redirect or cancel the package.
If your package is returned to us because of an incorrect or incomplete address, please contact our support team. Additional shipping charges may apply if the package needs to be resent.
Shipping Carriers
Orders are typically delivered by USPS or FedEx. The carrier is selected based on the destination and shipping method.
Deliveries to PO boxes, APO/FPO addresses, and remote locations may require additional time.
Still Have Questions?
We’re happy to help. Contact us at support@lovefamilypajamas.com
